Table of Contents
Dealing with Resident Mistakes
Mistakes Happen
Goals
Objectives
Needs Assessment
Do Residents Make Mistakes?
Reacting to Mistakes: Actions
Influencing Factors
Influencing Factors
Reacting to Mistakes: Emotions
Unhealthy Coping Mechanisms
Small Group Exercise
Desirable Mistake Reactions
Accept Responsibility
Inform the Patient
Patients Want to Know
Discussing Mistakes
Discussing Mistakes
Whom to Tell
Behavior Changes
Error Prevention
Mistakes = System Problems
Institution Solutions
Institution Solutions
Residents should:
Teaching Staff should:
Teaching Staff should:
Scenario #1
Scenario #2
Scenario #3
Objectives
Needs Assessment
QUESTIONS ?
Medical-Legal
Legal Recommendations
Legal Recommendations
Resource Center | Teaching Skills
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Author: Brian Harrington, MD |