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Secure Messaging (also called secure patient-provider communication) is now available for all three DoD Services via RelayHealth. Coast Guard providers can access secure messaging via the MyChart application that is provided with Epic. Below are links to web sites, policy and How To's for using secure messaging with AHLTA.

Table of Contents

• Relay Health web site
• Secure Messaging Policies/Business Rules/CONOPS
• Secure Messaging How To's
• Patient Management (mass invitations, bulk upload, transfers, etc)
• Other Secure Messaging Resources

Secure Messaging Policies/Business Rules/CONOPS

	Policies	Business Rules	CONOPS
Air Force			Approved-Secure-Messaging-Registration-Process No-Dr-on-RelayHealth (.pptx) No-Dr-on-RelayHealth (PDF) Patient-Tri-fold_SM_adult-and-pediatric-registration Registration-completion-guide-for-patients1
Army	Secure-Messaging-White-Paper Information Paper RVU capture with online communications (3) Non provider SM Coding guide OPORD_12-57__(AMSMS)	Secure-Messaging--Some-lessons-learned_suggestions	Army-Medicine-Secure-Messaging-Service_Short-Version-2011 ArmyImplementation-Guide-AMSMS_2011-FINAL v1 Relay_Health_FACTS Sample_Clinic_SOP_AMSMS_Final
Navy	BCA-Secure-Messaging	Business-Rules-for-Secure-Patient-ProviderMessaging-v8.0 Business-Rules-for-Secure-Patient-Provider-Messaging	CONOPS-Secure-Messaging
MHS			CONOPS-Secure-Messaging

How To's

• Building Patient Lists (.pptx)
• Building Patient Lists(Optimized) (PDF)
• Changing-PCMs-in-RelayHealth(Optimized) (PDF File)
• Documenting-Secure-Messaging-Encounters-in-AHLTA-with-AddNote (PDF - Updated 04/2012)
• Documenting-Secure-Messaging-Encounters-in-AHLTA-with-AddNote(Optimized) (PDF - Size Optimized)
• Documenting-Secure-Messaging-Encounters-in-AHLTA-with-AddNote (Office 97/2003)
• Documenting-Secure-Messaging-Encounters-in-AHLTA-with-AddNote (Office 2007/2010)
• Navy-Champion-Orientation
• Non-provider-SM-Coding-guide
• PHR Management (.pptx)
• PHR Management(Optimized) (PDF)
• RelayHealth Edit Desktop (editing what you see when you log in - .pptx)
• RelayHealth Edit Desktop (PDF)
• Scheduled Reminders-RH (PDF)
• Setting-Message-Routing-in-RelayHealth
• Standardized Signature Block (.docx)
• Standardized Signature Block (PDF)

Patient Management - Enrollment, transfers, bulk upload, mass invitations, etc

• Bulk Patient Upload
• Relay Health Upload Information (.pptx - goes with the Bulk Patient Upload)
• Relay Health Upload Information (PDF)
• Feature-Guide_transferring-patient-10_3
• INVITE PROCESS FOR RELAY HEALTH_OFFLINE REGISTRATION
• Offline Registration Process (.docx)
• Offline Registration Process (PDF)
• Secure_Messaging_Patient_Sign_Up_Sheet_Offline_Registration
• RelayHealth-AsUType-Invite_How-To
• RelayHealth-Patient-Invite-Spreadsheet
• RelayHealth-Patient-Invite-Spreadsheet
• relay-invite (AsUType Macro)
• PHR Management(Optimized)

Other Resources

• NHP-Patient_Invite
• NHP-Brochure-MilitaryV2
• NHP-11X17poster (2)
• RelayHealth-SOP-for-MH
• Med-Home-and-Secure-Messaging-Presentation-v2(Optimized) (Office 2007-2010)

 

This page © copyright 1997-2012 by the Uniformed Services Academy of Family Physicians, a non-profit organization. Webmaster: Bob Marshall MD MPH MISM, CAPT MC USN Ret. In accordance with regulations covering all websites which are not government websites, the Department of Defense has not explicitly approved, endorsed, or authorized this web site.

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